About Us



FactualSearch is one of the nation’s leading pre-employment background screening providers with the most up to date and easy to use online systems for quick access to the information you need to make your pre-employment hiring decisions.

Our customer service team is here to inform you of which searches should be used and to ensure your company’s compliance with the many laws and regulations that govern the background screening industry.

With over 25 years of experience, our professionals will provide background screening solutions for your company tailored to fit your specific hiring needs. Our services can be accessed 24/7 for your convenience and our US based, live and personal customer service can answer your questions immediately but guarantee an answer within 2 hours or less during business hours.

At FactualSearch we are committed to providing our clients the fastest, most accurate and personalized customer service.

  • No Setup Fees
  • No Hidden Costs or Monthly Minimums
  • No Maintenance Fees
  • No Charge for Customer Service or Good Practice Tips
  • No Obligation, Hassle-Free Instant Access and Signup